About ILSA
About ILSA

Our Vision
Enable independent living and inclusivity for all.
Our Purpose
A partnership that empowers each individual to live the life they envisage. We move beyond being a disability service provider to develop genuine relationships with every person. We do this by collaboratively designing the supports required to take care of the ordinary and enable the extraordinary.
Our Principles
- Operate within a person-centred framework.
- Promote flexible, independent living sensitive to individual needs.
- Manage the Association under the guidance of individuals living with a disability.
- Engage in open and honest communication.
- Secure ongoing viability through creative and innovative solutions.
- Advocate equitable life choices for all people living with a disability.
- Remain personal and approachable no matter our size.
Our Vision
Enable independent living, lifestyles, and inclusion for our community.
Our Purpose
Working collaboratively to empower individuals to live the life they choose, we move beyond being just a service provider to develop genuine relationships within and across our community. We do this by co-designing the supports required to achieve the ordinary and inspire the extraordinary.
Our Principles
- Operate within a person-centred framework.
- Promote flexible, independent living sensitive to individual needs.
- Govern the Association under the guidance of individuals with lived experience.
- Engage in open and honest communication.
- Secure ongoing viability through creative and innovative solutions.
- Advocate equitable life choices for our service users.
- Remain approachable no matter our size.


Our Organisation
ILSA is a non-profit community organisation providing in home and community support services to:
- People over the age of 65 receiving Home Care funding through My Aged Care; and
- People living with a disability over the age of 18.
ILSA is NDIS, NIISQ and My Aged Care accredited and a registered charity. We are a service governed by people with lived experience. From the beginning we have placed people at the centre of what we do, driven by the ethos of providing quality support for people who really want to be in control of where, when and how they are supported. We believe that this provides true independence enabling people to get on with life.
ILSA recognises that providing a quality service is dependent on our staff feeling part of a team that supports their wellbeing and continually grows their skills and experience. We are fortunate to have a large cohort of loyal and dedicated Support Workers in the field and committed office staff in both Cairns and Mackay who do extraordinary work all the time.
Our History
Independent Living Support Association (ILSA) was established near Cairns as FNQ Independent Living Support Association (FNQILSA) in 1997 by a small group of people living with disabilities. This group wanted to have a real say in the management of their own disability support funding and, fundamentally, they wanted control over how their support was provided.
The group formed an Association to oversee their bold vision of providing independent living support that was flexible and sensitive to their specific needs. At the heart of this was placing the governance of the Association in the hands of members who lived with disability, were family members of service users or direct service users themselves. This ensured the support provided was informed, appropriate and responsive to individual need. Service users were encouraged to help recruit and roster their own support teams.


Our History
Independent Living Support Association (ILSA) was established near Cairns as FNQ Independent Living Support Association (FNQILSA) in 1997 by a small group of people living with disabilities. This group wanted to have a real say in the management of their own disability support funding and, fundamentally, they wanted control over how their support was provided.
The group formed an Association to oversee their bold vision of providing independent living support that was flexible and sensitive to their specific needs. At the heart of this was placing the governance of the Association in the hands of members who lived with disability, were family members of service users or direct service users themselves. This ensured the support provided was informed, appropriate and responsive to individual need. Service users were encouraged to help recruit and roster their own support teams.
